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Department of Water Supply County of Hawaii

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Contact Us
Email
dws@hawaiidws.org  
     
Location Phone Fax
Trouble Calls 24 Hours (All districts)
Broken Mains, Low Pressure, Leaks
808-961-8790
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Customer Service
Start or Terminate Water Service, Bill Payment and Billing Questions
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Hilo Office 345 Kekūanaō‘a Street, Ste. 20

808-961-8060 808-961-8657

Waimea Office 65-1234 Opelo Road

808-887-3030 808-887-3034

Kona Office 78-6717 Māmalahoa Hwy

808-322-0600 808-322-0900

Ka‘ū Office 95-6041 Māmalahoa Hwy

808-929-9111 808-939-8458
Administration, 345 Kekūanaō‘a Street, Ste. 20
Manager-Chief Engineer, Deputy Manager, Water Board, Complaints, Information Systems
808-961-8050 808-961-8657

Human Resources

808-961-8050 808-961-8010
Finance
808-961-8050 808-961-8657

Engineering
Microlab
Water Quality Information & Complaints, Backflow Prevention

808-961-8670 808-961-8759

Water Resources and Planning Section – Water Availability and Commitments

808-961-8070
Option 1
808-961-8759

Construction and Inspection Section

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Hilo

808-961-8070
Option 2
808-961-8080

Kona

808-322-0700 808-322-0900
Operations
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Hilo, 889 Leilani Street

808-961-8790 808-961-8668

Waimea, 65-1234 Opelo Road

808-887-3030 808-887-3034

Kona, 78-6717 Māmalahoa Hwy

808-322-0600 808-322-0900

Ka‘ū, 95-6041 Māmalahoa Hwy

808-929-9111 808-939-8458