Administration

The overall and daily administration of the Department is under the direction of the Manager and
Deputy Manager. They are responsible for the discharge of the rules and regulations and policies
as adopted by the Water Board. The Manager and Deputy Manager also reports directly to the Water
Board and also serves as an advisor. They provide direction to the Department's three (3) major
divisions through their respective division heads-Operations, Engineering and Finance. The
Administration Division is made up of the Manager, Deputy Manager, Administrative and Secretarial
Services Branch, Personnel Services Branch and the Geographic Information Systems Services Branch.

Manager-Milton D. Pavao, P.E.
Deputy Manager-Quirino Antonio, Jr., P.E.

Administrative Services Branch

The Administrative Services Branch serves as secretary to the Water Board and provides
administrative and secretarial services, supervision of Manager's Office personnel, and
support to the Manager. The Secretarial Services section provides secretarial and
clerical services and support to the Deputy Manager and the three division heads and
their staff.

Personnel Services Branch

The Personnel Services Branch serves as custodian of records of control and personnel
transactions. They also review and process personnel actions and workers' compensation
claims, draft policies and procedures regarding personnel matters, and provide support to
the departmental safety committee.

Geographic Information System Branch (GIS)

The GIS Branch provides CAD and GIS technologies to the entire Department for rapid and
reliable spatial data retrieval. They operate and maintain the Department's local area
network (LAN) including all equipment attached. They also maintain and operate the
Department's GIS, keeping its data updated. The GIS Branch incorporates new technologies
for the betterment of the entire system and provides support to the entire Department.

Finance Division

The Finance Division provides three primary financial functions for the Department. They are
accounting, customer service, and computer service. They are under the direction of the Finance
Division Head-Waterworks Controller.

Division Head-Waterworks Controller-Richard Tsunoda

Customer Service Branch

This branch conducts the department's billing operations and its related functions which
include customer sign-up, meter reading, collection and accounting for cash; preaudit of
consumer accounts; maintain and update consumer records (water sales); maintain accounts
receivable records and process billings (work orders); prepare revenue estimates; handle
customer service complaints; perform credit investigations and follow up on delinquent
accounts.

Management Accounting Branch

This branch maintains the general books of the water utility in accordance with the
Uniform System of accounts for Class A and B Water Utilities as recommended by the
National Association of Railroad and Utilities Commissioners and applicable laws and
rules and regulations; prepare monthly and annual financial statistical reports on a
timely basis; maintain fiscal control of storeroom and storage yards; prepare payrolls
and related reports; develop and accumulate cost date; process requisitions for purchase
of materials and supplies; prepare contract documents for and procure all waterworks
materials and equipment by formal contracts; preaudit and process invoices for payments;
prepare disbursement vouchers for all expenditures; review, revise and implement changes
in management information system.

Computer Service Branch

This branch maintains and operates all data processing equipment in serving the functions
of various other operating units in the Department; provide technical assistance in
evaluating accounting systems for the purpose of converting from a manual operation to an
automated computer system; plan and coordinate the installation of the information
processing system.

Operations Division

The Operation Division provides safe potable water to consumers 24 hours a day, including
operations and maintenance of the water distribution systems, transmission mains, sources,
reservoirs, pumps, treatment plants, communication and controls; coordinate work with Engineering
and Finance Divisions. The Operations Division is directed by the Chief of Operations and has
three sections. They are the Field Operations Section, Plant Operations Section and Maintenance
Section.

Chief of Operations-Daryl K. Ikeda, P.E.

Field Operations Section

This section maintains, repairs water service meters, mains, service laterals, pipelines
and appurtenances, fire hydrants, intakes and springs, road and reservoir sites and
provide some customer service.

Plant Operations Section

This section installs, maintains and operates pump stations, treatment and chlorination
plants, electrical, electronics and mechanical equipment, hydraulic and electrical
controls of pumps, telemetering, reservoirs and pipelines. They operate and maintain
Supervisory Control and Data Acquisition (SCADA) systems and the Department's two-way
radio communication system and appurtenances.

Maintenance Section

This section investigates, inspects, maintains and repairs reservoirs, building
structures, facilities and some mechanical and electrical shop equipment such as fire
extinguishers. Support fire hydrant repairs.

Engineering Division

The Engineering Division is made up of five Branches that support the entire Department. They are
the Engineering Branch, Water Resources and Planning Branch, Water Quality and Assurance Branch,
Land Branch, and Support Branch. They are headed by the Engineering Division Head-Civil Engineer
VII

Division Head-Kurt Y. Inaba, P.E.

Engineering Branch

This branch ascertains that water systems turned over to the Department are in accordance
with the requirements and Standards of the Department of Water Supply. They execute the
design and construction of water system projects in accordance with the Department's
Standards and priority program for the current water projects and provide continual
review of the Water systems and provide solutions to anticipated problems.

Water Resources and Planning Branch

This branch establishes and maintains programs to assure that the present and future
water needs will be satisfied. They assure that the water systems are brought up to
current standards for pressure, volume, fire protection and quality.

Land Branch

The Land Branch supports the Water Resources and Planning Branch and the Engineering
Branch where field survey and land acquisition are involved; keep a good record of the
Department's real property.

Water Quality Assurance and Control Branch

This branch develops and implements programs to comply with the Safe Drinking Water Act
including direction and coordination of several functions involving the microbiological
laboratory, chemical laboratory, and environmental programs.

Support Branch

The Support Branch supports and aids all sections based on priorities established by the
Engineering Division Head.