Contact Us    
     
Email dws@hawaiidws.org  
     
  Phone # FAX #
Trouble Calls 24 Hours (All districts)
Broken Mains, Low Pressure, Leaks
808-961-8790  

Customer Service

Start or Terminate Water Service
Bill Payment and Billing Questions

   

Hilo Office 345 Kekūanaō‘a Street, Ste. 20

808-961-8060 808-961-8657

Waimea Office 65-1234 Opelo Road

808-887-3030 808-887-3034

Kona Office 78-6717 Māmalahoa Hwy

808-322-0600 808-322-0900

Ka‘ū Office 95-6041 Māmalahoa Hwy

808-929-9111 808-939-8458

Administration, 345 Kekūanaō‘a Street, Ste. 20

Manager, Deputy Manager, Water Board, Complaints, Information Systems

Human Resources

808-961-8050

 

808-961-8050

808-961-8657

 

808-961-8010

Finance 808-961-8050 808-961-8657

Engineering

Microlab
Water Quality Information & Complaints, Backflow Prevention

808-961-8670 808-961-8759

Water Resources and Planning Section – Water Availability and Commitments

808-961-8070
Option 1
808-961-8080

Construction and Inspection Section

   

Hilo

808-961-8070
Option 2
808-961-8080

Kona

808-322-0700 808-322-0900
Operations    

Hilo, 889 Leilani Street

Waimea, 65-1234 Opelo Road

Kona, 78-6717 Māmalahoa Hwy

Ka‘ū, 95-6041 Māmalahoa Hwy

808-961-8790 808-961-8668
808-887-3030 808-887-3034
808-322-0600 808-322-0900
808-929-9111 808-939-8458