| Contact Us |
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Email |
dws@hawaiidws.org |
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Phone # |
FAX # |
Trouble Calls 24 Hours (All districts)
Broken Mains, Low
Pressure, Leaks |
808-961-8790 |
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Customer Service
Start or Terminate Water Service
Bill Payment and Billing Questions
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Hilo Office 345 Kekūanaō‘a Street,
Ste. 20
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808-961-8060 |
808-961-8657 |
Waimea Office 65-1234 Opelo Road
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808-887-3030 |
808-887-3034 |
Kona Office 78-6717 Māmalahoa Hwy
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808-322-0600 |
808-322-0900 |
Ka‘ū Office 95-6041 Māmalahoa Hwy
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808-929-9111 |
808-939-8458 |
Administration, 345 Kekūanaō‘a Street,
Ste. 20
Manager, Deputy Manager,
Water Board,
Complaints, Information Systems
Human Resources
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808-961-8050
808-961-8050 |
808-961-8657
808-961-8010 |
| Finance |
808-961-8050 |
808-961-8657 |
Engineering
Microlab
Water Quality Information & Complaints, Backflow Prevention
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808-961-8670 |
808-961-8759 |
Water Resources and Planning Section – Water
Availability and Commitments
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808-961-8070
Option 1 |
808-961-8080 |
Construction and Inspection
Section
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Hilo
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808-961-8070
Option 2 |
808-961-8080 |
Kona
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808-322-0700 |
808-322-0900 |
| Operations |
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Hilo, 889 Leilani Street
Waimea, 65-1234 Opelo Road
Kona, 78-6717 Māmalahoa Hwy
Ka‘ū, 95-6041 Māmalahoa Hwy
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808-961-8790 |
808-961-8668 |
| 808-887-3030 |
808-887-3034 |
| 808-322-0600 |
808-322-0900 |
| 808-929-9111 |
808-939-8458 |