Category: Blog

AFFECTED AREA: KAUMANA, SOUTH HILO ALL CUSTOMERS ON CHONG STREET FROM WEST NAAUAO STREET TO LEWANUU STREET, INCLUDING LAWELAWE CIRCLE AND OTHER CONNECTING SIDE ROADS, INCLUDING HOKULANI STREET, ‘I‘IWIPOLENA ROAD, TERRACE DRIVE AND ALL OF ITS CONNECTING SIDE STREETS AND SIDE ROADS, INCLUDING HOKULANI PLACE, KA‘APUNI LOOP, KA‘APUNI PLACE, WAWAI LOOP, WAWAI PLACE, LANI PLACE,… Continue Reading Water Shut-Off Notice, Kaumana Area, South Hilo, September 4, 2019

AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA KEA BEACH RESORT, PUAKO, MAUNA LANI RESORT; SOUTH KOHALA, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, July 26, 2019 at 11:00 a.m. The DWS has issued an immediate water conservation request for the South Kohala area until further notice. Due to… Continue Reading South Kohala Water Conservation Notice

HAWAI`I ISLAND – Department of Water Supply (DWS) customers are encouraged to detect and fix leaks in their plumbing during Fix-A-Leak Week from March 17-23, 2019. In recognition of this national event and to promote water conservation efforts islandwide, DWS will be distributing FREE toilet tank leak detection tablets from 10 a.m. – 1 p.m.… Continue Reading DWS promotes leak detection during Fix-A-Leak Week

HAWAIʻI ISLAND – Entries to the County of Hawaiʻi Department of Water Supply (DWS) 2019 Water Conservation Poster Contest are due on Friday, March 22, 2019 in recognition of World Water Day. Keiki from kindergarten through fifth grade are invited to submit their artistic interpretation of DWS’ motto: “Water, Our Most Precious Resource.” Posters will… Continue Reading DWS 1st Annual Water Conservation Poster Contest Entries Due March 22

AFFECTED AREAS: HONOKAʻA, HAINA, PĀʻAUHAU, ĀHUALOA, KAPULENA, KALŌPĀ, PŌHĀKEA MAUKA AND KUKUIHAELE; HĀMĀKUA, HAWAI‘IThis is a Department of Water Supply (DWS) message for Wednesday, February 13, 2019 at 10:00 a.m. The emergency water restriction notice for Honokaʻa, Haina, Pāʻauhau, Āhualoa, Kapulena, Kalōpā, Pōhākea Mauka and Kukuihaele is cancelled. Mahalo nui loa to the community for your… Continue Reading Honokaʻa (Haina) to Kukuihaele Emergency Water Restriction – CANCELLED

AFFECTED AREAS: HONOKAʻA, HAINA, PĀʻAUHAU, ĀHUALOA, KAPULENA, KALŌPĀ, PŌHĀKEA MAUKA AND KUKUIHAELE; HĀMĀKUA, HAWAI‘I This is a Department of Water Supply (DWS) message for Monday, February 11, 2019 at 9:00 a.m. Due to an electrical outage and fallen trees, an Emergency Water Restriction is issued for the above affected areas. Customers should restrict water usage… Continue Reading Honokaʻa (Haina) to Kukuihaele Emergency Water Restriction

AFFECTED AREA: MAKAPALA; NORTH KOHALA, HAWAI‘I This is a Department of Water Supply (DWS) message for Sunday, February 3, 2019 at 3:15 p.m. Electrical power has been restored and DWS’ Makapala Well is now operational. The emergency water restriction notice for the Makapala area in North Kohala is cancelled. DWS appreciates the community’s cooperation and… Continue Reading Makapala Emergency Water Restriction – CANCELLED

AFFECTED AREAS: MAKAPALA; NORTH KOHALA, HAWAI‘I This is a Department of Water Supply (DWS) message for Sunday, February 3, 2019 at 12:00 p.m. Due to an electrical outage affecting DWS’ Makapala well, an Emergency Water Restriction has been issued for the Makapala area in North Kohala. The following emergency water restrictions are in effect until… Continue Reading Makapala Emergency Water Restriction

HAWAIʻI ISLAND – The Department of Water Supply (DWS), County of Hawaiʻi, announces the launch of their inaugural 2019 Water Conservation Poster Contest, open to all keiki kindergarten through fifth grade. Entries are due on Friday, March 22, 2019 in celebration of World Water Day. This year’s theme is “Water, Our Most Precious Resource,” which… Continue Reading DWS Invites Keiki to Enter Inaugural Water Conservation Poster Contest

AFFECTED AREA: Pāpaʻikou (Honolii Bridge to Kalaoa Camp Road), South Hilo, Hawai‘i This is a Department of Water Supply (DWS) update for Friday, January 25, 2019. DWS’ Pāpaʻikou Well has been repaired and is now operational. Thus, the water conservation notice for the Pāpaʻikou area is cancelled. DWS appreciates the community’s cooperation and patience during this… Continue Reading Pāpaʻikou Water Conservation Notice – CANCELLED

AFFECTED AREA: PĀPAʻIKOU (Honolii Bridge to Kalaoa Camp Road), South Hilo, Hawai‘i This is a Department of Water Supply (DWS) update for Thursday, January 24, 2019. As of this morning, DWS’s Papaikou Well is offline. DWS personnel made adjustments to the water system to maintain water service to customers. However, DWS is requesting Papaikou customers reduce daily… Continue Reading Pāpaʻikou Water Conservation Notice

SOUTH KOHALA – The Department of Water Supply (DWS) invites the community to attend an informational meeting regarding the upcoming Waikoloa Reservoir No. 1 Earthquake Repairs Project in Waimea. Date: Thursday, January 24, 2019 Time: 5:30 p.m. to 6:30 p.m. Place: Waimea Community Center 65-1260 Kawaihae Road, Kamuela, HI 96743 Project details, schedule, and other… Continue Reading Community Meeting for the Waikoloa Reservoir No. 1 
Earthquake Repairs Project in Waimea – January 17, 2019

SOUTH HILO – The Department of Water Supply (DWS) invites the community to attend an informational meeting regarding the upcoming Kaʻieʻie Mauka Facility Improvements Project near the top of Kaʻieʻie Road in Pāpaʻikou. Date:              Monday, January 14, 2019 Time:             5:30 p.m. to 6:30 p.m. Place:             Pāpaʻikou Community Center                  … Continue Reading Community Meeting for the Kaʻieʻie Mauka Facility Improvements Project in Pāpaʻikou – January 7, 2019

NORTH KONA – The Department of Water Supply (DWS) invites the community to attend an informational meeting regarding the upcoming Waiʻaha Water System Improvement (Transmission) Project in the Waiʻaha area along Māmalahoa Highway from Water Pipe Road (south of UCC Hawaiʻi Coffee) to Kamila Place (near Iokepa Estates). Date:               Wednesday, January 9, 2019Time:              5:30 p.m.… Continue Reading Community Meeting for the Waiʻaha Water System Improvements Project in North Kona – January 2, 2019

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Tuesday, November 13, 2018 at 3:30 p.m. Repairs were completed at 3:30 p.m. to a water main break near Pāpaʻikou Gym, restoring water service to customers in Pāpaʻikou from Maluna Place and north along Old Māmalahoa Highway. Customers may… Continue Reading Pāpaʻikou Water Main Break REPAIRED – November 13, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Tuesday, November 13, 2018 at 11:30 a.m. Pāpaʻikou customers from Maluna Place and north along Old Māmalahoa Highway (also known as Scenic Road), and all side roads including but not limited to Kaapoko Homesteads and Prince Jonah Kūhiō Kalanianaʻole… Continue Reading Pāpaʻikou Water Main Break Alert – November 13, 2018

AFFECTED AREAS: HAIHAI STREET & KīLAUEA AVENUE IN WAIĀKEA, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Thursday, October 18, 2018 at 11:00 a.m. Repairs were completed at 10:00 a.m. to a water main break near Haihai Street and Kīlauea Avenue, restoring water service to Waiakeawaena Elementary School and the… Continue Reading Water Main Break Repaired – October 18, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 5:00 p.m. Repairs were completed at 5:00 p.m. to a water main break near Pāpaʻikou Gym, restoring water service to customers in Pāpaʻikou from Maluna Place and north along Old Māmalahoa Highway. The 10%… Continue Reading Pāpaʻikou Water Main Break REPAIRED – August 31, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 11:30 a.m. Pāpaʻikou customers from Maluna Place and north along Old Māmalahoa Highway (also known as Scenic Road), and all side roads including but not limited to Kaapoko Homesteads and Prince Jonah Kūhiō Kalanianaʻole… Continue Reading Pāpaʻikou Water Main Break Alert – August 31, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) update for Tuesday, August 28, 2018. Inclement weather associated with Hurricane Lane caused damage to portions of our Pāpaʻikou infrastructure, causing interruptions in water service. DWS is hauling water to maintain water service. As a result, DWS is requesting Pāpaʻikou customers… Continue Reading Water Conservation Notice for Pāpaʻikou – August 28, 2018

This is a Department of Water Supply (DWS) update for Friday, July 27, 2018. North Kona customers are reminded to continue their 10% Voluntary Water Conservation efforts by using water as efficiently as possible. Please make adjustments to irrigation and sprinkler systems to ensure they do not waste water. Palani, Honokōhau, Hualālai and Waiʻaha Wells… Continue Reading North Kona Water Conservation Reminder – July 27, 2018

The primary sources for Department of Water Supply (DWS) water systems are underground aquifers – large bodies of water below the island’s surface. DWS pumps water from the aquifers, then its piped to storage tanks and treated for safe consumption. Thus, DWS does not foresee any adverse affects to the drinking water sources on the… Continue Reading Drinking Water Well Sources and Volcanic Activity

HAWAIʻI ISLAND – The Department of Water Supply (DWS) warns customers to be wary of potential scams involving fraudulent phone calls or visits from people claiming to represent the water agency. DWS has received calls from customers approached with handbills directing them to contact a phone number linked to “Mr. Cooper Home Loans.” Another individual… Continue Reading DWS Customers Warned of Scams