How to Pay Your Bill
The Department of Water Supply offers various options to pay your water bill. Choose one that is most convenient for you:
We are currently in the process of upgrading our payment options and hope to have it ready for your use by Tuesday, January 28, 2020 at 8:00 AM.
Pay by Mail
Allow 5 business days for posting to your account. Submit payment using envelope and remittance stub provided with your bill.
We are currently in the process of upgrading our payment options and hope to have it ready for your use by Tuesday, January 28, 2020 at 8:00 AM.
Pay In Person
Payments can be made at our Hilo Main Office, Kona Baseyard/Office, or Waimea Baseyard Office. See right for hours and locations.
Automatic Bill Payment
Checking accounts only.
Payment Locations:
Hilo Main Office (Waiākea Office Plaza)
345 Kekūanaōʻa Street, Suite 20
Hilo, Hawaiʻi 96720
Phone: 808-961-8050
Fax: 808-961-8657
Payment Hours:
Monday – Friday: 8:00 a.m. to 4:00 p.m.
Closed on Saturday, Sunday and all Federal, State and County Holidays
Kona Baseyard / Office
78-6717 Māmalahoa Highway
Holualoa, Hawaiʻi 96725
Phone: 808-322-0600
Fax: 808-322-0900
Payment Hours:
Monday – Friday: 7:15 a.m. to 3:15 p.m. Closed on Saturday, Sunday and all Federal, State and County Holidays
Waimea Baseyard / Office
65-1234 Opelo Road
Kamuela, Hawaiʻi 96743
Phone: 808-887-3030
Fax: 808-887-3034
Payment Hours:
Monday – Friday: 7:15 a.m. to 3:15 p.m. Closed on Saturday, Sunday and all Federal, State and County Holidays