Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

Water service could be impacted by extended power outages

By / July 31, 2026

Waimea, Waikōloa Water Service Could be Impacted by Extended Power Outages Due to High Winds The Department of Water Supply...

South Kona Water Conservation Notice

By / May 27, 2026

Water Conservation Notice Issued for All South Kona Customers AFFECTED AREAS: HONALO, KAINALIU, KEEI, KEALAKEKUA, NĀPO‘OPO‘O, HŌNAUNAU, HO‘OKENA; SOUTH KONA,...

South Kohala – Lalamilo Water Restriction Notice Updated

By / April 7, 2026

UPDATED Water Restriction Notice for South Kohala -Lālāmilo Customers AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA KEA BEACH...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.