Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

Water Preparedness PSPS Watch-Lālāmilo

By / February 10, 2026

AFFECTED AREAS: PUAKŌ, KAWAIHAE VILLAGE TO KAWAIHAE HARBOR AND INDUSTRIAL AREA, AND THE FOLLOWING RESORT AREAS:MAUNA LANI/FAIRMONT ORCHID, HĀPUNA PRINCE,...

Water Restriction for South Kohala

By / February 4, 2026

AFFECTED AREAS: ĀHUALOA TO WAIEMI SUBDIVISION, INCLUDING HONOKAIA, PU‘UKAPU, NIENIE, WAIMEA TOWN, LĀLĀMILO FARM LOTS, PORTIONS OF MANA ROAD, PORTIONS...

Water Supply announces 2026 Keiki Water Conservation Poster Contest

By / February 3, 2026

HILO, HAWAI‘I – The Department of Water Supply (DWS), County of Hawai‘i, is inviting young artists to showcase their creativity...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.