Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Emergencies

(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.  

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News Updates

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Hawai‘i County Water Supply Extends Suspension of In-Person Services Through June 30

The Department of Water Supply (DWS), County of Hawai‘i has extended the suspension of in-person payment collections and customer service inquiries th...
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Water Shutoffs and Late Payment Fees Suspended

Effective immediately, the Department of Water Supply (DWS), County of Hawaii is suspending service disconnections and waiving late payment fees throu...
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North Kona Water Conservation Reminder – July 27, 2018

This is a Department of Water Supply (DWS) update for Friday, July 27, 2018. North Kona customers are reminded to continue their 10% Voluntary Wate...
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WATER CONSERVATION TIPS

General Indoor

Kitchen

Bathroom

Laundry

General Outdoor

Lawn

Landscape

Pool

Imagine a Day Without Water

1

A Bottle of Water

53

To-Go Latte

150

Washing a Car

1200

A Beef Steak