Pay Your Bill Online

Click here to pay your bill using our free, convenient online payment portal.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Emergencies

(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.  

Imagine a Day Without Water

1.85

A Bottle of Water

53

To-Go Latte

150

Washing a Car

1200

A Beef Steak

Stay Informed - Sign up for alerts
DWS

News Updates

DWS logo

Water Main Break Repaired – October 18, 2018

AFFECTED AREAS: HAIHAI STREET & KīLAUEA AVENUE IN WAIĀKEA, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Thursday,
View More
DWS logo

Pāpaʻikou Water Main Break REPAIRED – August 31, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 5:00 p.m. Repai
View More
DWS logo

Pāpaʻikou Water Main Break Alert – August 31, 2018

AFFECTED AREA:  PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 11:30 a.m. Pāpa
View More

WATER CONSERVATION TIPS

General Indoor

Kitchen

Bathroom

Laundry

General Outdoor

Lawn

Landscape

Pool