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Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.
Customer Service
We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.
Water Emergencies
(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.
Lead and Copper Rule Revision
Department of Water Supply to Inspect Selected Kohala Customers’ Water Service Laterals
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/ July 23, 2024
The Department of Water Supply (DWS), County of Hawai‘i, will begin inspecting selected Kohala customers’ water service laterals on Monday,...
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Water Preparedness for Public Safety Power Shutoffs
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/ July 11, 2024
Water Preparedness During Public Safety Power Shutoffs July 11, 2024NEWS RELEASEFOR IMMEDIATE RELEASE Water Preparedness for Public Safety Power Shutoffs...
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DWS to inspect selected Kona customers’ water service laterals
By
/ June 5, 2024
The Department of Water Supply (DWS), County of Hawai‘i, will begin inspecting selected Kona customers’ water service laterals on Monday,...
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