Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Hurricane Lala Updates

Department of Water Supply’s Hurricane Lala Recovery Updates

Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

CANCELLATION of the Essential Use only notice for Pāpa‘ikou customers

By / November 13, 2026

Pāpa‘ikou Water Customers – CANCELLATION of the Essential Use Only notice AFFECTED AREAS: PĀPA‘IKOU, PUUEOPAKU, PAUKA‘A, HONOLI‘I; SOUTH HILO, HAWAI‘I...

Drinking Water Preparedness

By / November 10, 2026

Drinking Water Preparedness Hawaiian Electric (HE) has extended its Public Safety Power Shutoff (PSPS) watch through Friday, November 13, 2026....

South Kohala Essential Use Only CANCELLED, Restriction issued

By / October 26, 2026

South Kohala Essential Use Only Notice CANCELLED, Water Restriction Notice Issued AFFECTED AREAS: KAWAIHAE, KAWAIHAE HARBOR, HAPUNA BEACH RESORT, MAUNA...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.