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Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Emergencies

(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

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DWS

Civil Defense

The latest news releases from the Department of Water Supply:

Pāpaʻikou Water Main Break REPAIRED – August 31, 2018

August 31, 2018 Nyssa Kushi

AFFECTED AREA: PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 5:00 p.m. Repai

Pāpaʻikou Water Main Break Alert – August 31, 2018

August 31, 2018 Nyssa Kushi

AFFECTED AREA: PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) message for Friday, August 31, 2018 at 11:30 a.m. Pāpa

Water Conservation Notice for Pāpaʻikou – August 28, 2018

August 28, 2018September 6, 2018 Nyssa Kushi

AFFECTED AREA: PĀPAʻIKOU, SOUTH HILO, HAWAI‘I This is a Department of Water Supply (DWS) update for Tuesday, August 28, 2018. Inclement weather

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.

General Indoor

Kitchen

Bathroom

Laundry

General Outdoor

Lawn

Landscape

Pool

Water is vital for life - everything we use or consume requires water. Here's just a few examples of our water footprint in gallons:

Glass of Milk

100

40 Paper Sheets

3190

Smart Phone

39090

New Car

HawaiiDWS @HawaiiDWS

1 week ago
WATER SHUT-OFF NOTICE issued for #LAUPAHOEHOE #Hawaii: Due to repairs from #TropicalStormLane water service will be unavailable betwn Laupāhoehoe & Kaawalii Gulches, including Laupahoehoe Point, on Fri 9/14/18 from 10a-2p. More info @: 887-3030 #HawaiiDWS https://t.co/XMuMlx8Afn https://t.co/n7oRPV9Kwn

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Ka Wai A Kāne - Water, Our Most Precious Resource