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We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Emergencies

(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.  

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County Water Supply Offers Free Water Education At-Home Toolkit

County Water Supply Offers Free Water Education At-Home Toolkit

By  / April 19, 2022
April 19, 2022FOR IMMEDIATE RELEASECounty Water Supply Offers Free Water Education At-Home Toolkit     HILO, HAWAI‘I – In commemoration of...
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Department of Water Supply Promotes Leak Detection during Fix-A-Leak Week

Department of Water Supply Promotes Leak Detection during Fix-A-Leak Week

By  / March 10, 2022
NEWS RELEASEMarch 10, 2022Department of Water Supply Promotes Leak Detection during Fix-A-Leak WeekDepartment of Water Supply (DWS) customers are encouraged...
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Hawai‘i County Department of Water Supply’s Systems are Lead-Free

Hawai‘i County Department of Water Supply’s Systems are Lead-Free

By  / July 26, 2021
The Hawai‘i County Department of Water Supply (DWS) wishes to inform its customers that under the Environmental Protection Agency’s (EPA)...
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WATER CONSERVATION TIPS

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.
faucet

General Indoor

dishes

Kitchen

showerhead

Bathroom

washing machine

Laundry

dog drinking water

General Outdoor

garden hose

Lawn

watering plants

Landscape

pool water

Pool

Imagine a Day Without Water

Many of us take water for granted every day. The seventh annual "Imagine a Day Without Water" in October 20. 2022, aims to raise awareness and educate us about the value of water. Here's a few examples of our water footprint in gallons:
1

A Bottle of Water

53

To-Go Latte

150

Washing a Car

1200

A Beef Steak

DWS logo

The Department of Water Supply is a semi-autonomous agency of the County of Hawai‘i that is governed by the Water Board. Founded in 1949, its primary function is to provide domestic water service through its 23 water systems scattered throughout the Big Island. The Department continually strives to provide safe, dependable, high quality, potable water at a reasonable cost.