Pay Your Bill Online
Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.
Customer Service
We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.
Water Emergencies
(808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.
Lead and Copper Rule Revision
North Kona Water Restriction downgraded to Conservation
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/ September 16, 2024
September 16, 2024NEWS RELEASEFOR IMMEDIATE RELEASE North Kona Water Restriction Downgraded to Voluntary Conservation Effective immediately, the required 25% North...
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DWS reminds customers to prepare for storms
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/ August 22, 2024
August 22, 2024NEWS RELEASEFOR IMMEDIATE RELEASEDepartment of Water Supply Reminds Customers to Prepare for Approaching Storms, Possible Service InterruptionsThe Department...
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Water Preparedness for Public Safety Power Shutoffs
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/ July 11, 2024
Water Preparedness During Public Safety Power Shutoffs July 11, 2024NEWS RELEASEFOR IMMEDIATE RELEASE Water Preparedness for Public Safety Power Shutoffs...
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