News Releases

DWS logo

Hawai‘i County Water Supply Reopening for In-Person Services by Appointment Only Starting July 1

FOR IMMEDIATE RELEASE Hawai‘i County Water Supply Reopening for In-Person Services by Appointment Only Starting July 1 Effective Wednesday, July 1, the Department of Water Supply (DWS), County of Hawai‘i will begin offering in-person services by appointment only as part of a phased reopening. DWS’ customers and members of the public may schedule an appointment… Continue Reading Hawai‘i County Water Supply Reopening for In-Person Services by Appointment Only Starting July 1

DWS logo

Hawai‘i County Water Supply Extends Suspension of In-Person Services Through June 30

The Department of Water Supply (DWS), County of Hawai‘i has extended the suspension of in-person payment collections and customer service inquiries through Tuesday, June 30, 2020. As a safety precaution in response to the COVID-19 pandemic, DWS is continuing to accept only telephone, online, auto-payment, mail, or non-cash payments left in a secured DWS payment… Continue Reading Hawai‘i County Water Supply Extends Suspension of In-Person Services Through June 30

DWS logo

North Kona Water Conservation Reminder – July 27, 2018

This is a Department of Water Supply (DWS) update for Friday, July 27, 2018. North Kona customers are reminded to continue their 10% Voluntary Water Conservation efforts by using water as efficiently as possible. Please make adjustments to irrigation and sprinkler systems to ensure they do not waste water. Palani, Honokōhau, Hualālai and Waiʻaha Wells… Continue Reading North Kona Water Conservation Reminder – July 27, 2018