News Releases

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DWS extends appointment only in-person services through May 2021

The Department of Water Supply (DWS), County of Hawai‘i, will continue offering in-person services by appointment only through Friday, May 28, 2021 to help prevent the spread of COVID-19. Customers and members of the public may schedule an appointment to start a new water service, obtain help with an existing water account, or receive other… Continue Reading DWS extends appointment only in-person services through May 2021

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DWS Announces Grants Available to Pay Overdue Water Bills

HILO, HAWAI‘I – The Department of Water Supply (DWS), County of Hawai‘i, is pleased toannounce that federal relief money will be made available to help eligible water customers pay theiroverdue utility bills. The Hawai‘i County Emergency Rental Assistance Program (ERAP) will provide up to 12 months of total utility and rental-assistance grants to an expected… Continue Reading DWS Announces Grants Available to Pay Overdue Water Bills

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North Kona Water Conservation Reminder – July 27, 2018

This is a Department of Water Supply (DWS) update for Friday, July 27, 2018. North Kona customers are reminded to continue their 10% Voluntary Water Conservation efforts by using water as efficiently as possible. Please make adjustments to irrigation and sprinkler systems to ensure they do not waste water. Palani, Honokōhau, Hualālai and Waiʻaha Wells… Continue Reading North Kona Water Conservation Reminder – July 27, 2018