News Releases

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Department of Water Supply Extends Appointment Only In-Person Services Through October 30

Due to the ongoing COVID-19 pandemic, the Department of Water Supply (DWS), County of Hawai‘i, will continue offering in-person services by appointment only through Friday, October 30. Customers and members of the public may schedule an appointment to start a new water service, obtain help with an existing water account, or receive other in-person assistance… Continue Reading Department of Water Supply Extends Appointment Only In-Person Services Through October 30

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Water Conservation CANCELLED for Hilo Customers

AFFECTED AREAS: MAJORITY OF HILO SYSTEM, FROM PAUKA‘A TO PANA‘EWA, AND INCLUDING WAIĀKEA-UKA, AND KEAUKAHA; SOUTH HILO, HAWAI‘I This is an important update from the Department of Water Supply (DWS), County of Hawai‘i. Effective immediately, the Water Conservation is cancelled for Hilo customers in the affected areas. Repairs have been completed. Normal water use may… Continue Reading Water Conservation CANCELLED for Hilo Customers

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North Kona Water Conservation Reminder – July 27, 2018

This is a Department of Water Supply (DWS) update for Friday, July 27, 2018. North Kona customers are reminded to continue their 10% Voluntary Water Conservation efforts by using water as efficiently as possible. Please make adjustments to irrigation and sprinkler systems to ensure they do not waste water. Palani, Honokōhau, Hualālai and Waiʻaha Wells… Continue Reading North Kona Water Conservation Reminder – July 27, 2018