Department of Water Supply – Ka Wai A Kāne – Water, Our Most Precious Resource

Ka Wai A Kāne - Water, Our Most Precious Resource

The mission of the Department of Water Supply is to provide customers with an adequate and continuous supply of safe drinking water in a financially responsible manner.

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Pay Your Bill Online

Zip+4 and 10-digit account number, as printed on your bill, is required to pay bill using portal. Click here to pay.

Customer Service

We’re here to help with new accounts, billing inquiries, or if you need any additional assistance.

Water Notices Map

For emergencies, call (808) 961-8790 – Call 24 hours a day, all districts. Broken mains, low water pressure, leaks.

DWS issues Water Restriction for upper Waiākea Uka

By / January 8, 2026

AFFECTED AREAS: ĀINAOLA DRIVE MAUKA OF WAIKAHE ROAD, HOAKA ROAD MAUKA OF MĀLA‘AI ROAD, MĀLA‘AI ROAD, ALAWAENA STREET, AND AINAKAHELE...

Water Restriction Notice Downgraded to Water Conservation Notice for Affected South Kohala Customers

By / December 23, 2025

AFFECTED AREAS: ĀHUALOA TO WAIEMI SUBDIVISION, INCLUDING HONOKAIA, PU‘UKAPU, NIENIE, WAIMEA TOWN, LĀLĀMILO FARM LOTS, PORTIONS OF MANA ROAD, PORTIONS...

Ahualoa-Pohakea Water Restriction Cancelled

By / December 10, 2025

December 10, 202512:00 pmFOR IMMEDIATE RELEASEĀhualoa to Pōhākea Water Restriction CANCELLEDAFFECTED AREAS: KAHANA DRIVE EAST OF KALEHUA ROAD, PA‘AUILO MAUKA...

There's only a limited supply of water on Earth, but the demand is increasing. Here's how you can do your part at home to conserve water, our most precious resource.